23rd May 2018
Cadishead Accountancy Services Limited (CAS) have created this policy to explain to any interested parties how we collect, store, process & disclose your personal information.
Data We Collect
Contact details and personal information –We may collect personal information you provide to us by phone, SMS, email, in letters and any other correspondence and in person for the provision of our services to our clients or potential clients. This may include contact details of individuals who work for or on behalf of the clients.
Services details – Personal data may be provided to us by clients to the extent required to perform our services. CAS may also acquire personal data from a third party of our client to be able perform some of our services.
Website visitor information – when you visit our website, we may collect information about your visit such as your IP address and the pages you visited and when you use our services we may collect information on how you use those services. Please see our Website Use and Cookies Policy for additional information.
Clients and other third parties who provide personal information to CAS must do so in compliance with applicable data privacy regulations.
Processing of Personal Data
We collect personal data to offer and administer our services.
The data you provide to us will be processed in accordance with the purposes specified in this notice, namely:
To provide the products or perform the services requested by clients and individuals pursuant to a letter of engagement, statement of work, or similar (where the processing is necessary for our legitimate business interests in conducting and managing our business)
To provide the products or perform the services requested by clients and individuals using our website or web applications where the processing is necessary for our legitimate business interests in conducting, managing and developing our business.
For complying with obligations provided by laws, current regulations and legislation where processing is based on a legal obligation
For legitimate business purposes to advise you through e-mail, phone call, or post, in the framework of our ordinary commercial relationship, about other products or services similar to the products or services we have provided to you and that we think will be of interest to you where the processing is necessary for our legitimate business interests.
For marketing purposes your details are stored in CAS client and contacts database. You will receive communications including updates and newsletters, which we think are relevant to your interests. Your details will not be given to 3rd parties. In all communications, you will be provided with a link to unsubscribe and you are able to unsubscribe at any time. Additionally, you may send a request to unsubscribe to firstname.lastname@example.org. When we send you email communications, we use a technology which enables us to track who opens particular articles or emails. This helps us to understand which issues are of most interest and helps us improve our service to you by ensuring you continue to receive useful information. It also helps us comply with data protection law, to ensure that the information we hold about you is correct.
For operating and improving CAS website and your customer experience. For example, we may collect and analyse data on your use of our website and process it for the purpose of improving our online experience. Please see our Website Use and Cookies Policy for additional information.
For security purposes for example, we may use your data to protect CAS and its third parties against security breaches and to prevent fraud and violation of Cadishead Accountancy Services Limited applicable agreements where the processing is necessary for our legitimate business interests.
Whenever we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate business interests do not automatically override your interests – we will not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted to by law. You have the right to object to this processing if you wish.
How Data is processed
Personal data is processed both manually and electronically in accordance with the above-mentioned purposes and in compliance with current regulations. We permit only authorised CAS employees to have access to your information. Such employees are appropriately designated and trained to process data only according to the instructions we provide them.
Storage of Personal Data
CAS will hold your information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you / your organisation hold with CAS or which CAS has a statutory requirement.
Disclosure/Sharing of Personal Data and Delivery of Service
We only share your personal data when there is a requirement to with a 3rd party in delivery of a service, and this sharing has been agreed and approved by the Data controller as a requirement of the Service to be provided.
Any requests to delete data that we may process on behalf of your organisation (or that may contain personal information about you and is processed in the delivery of services provided to your organisation) should be made to the data controller. In the case of services we provide to businesses, this is the business through which you have the relationship with CAS. Please note we will not delete information where it is a legal requirement to hold the information for a relevant period of time.
Identity and contact details of controller and Privacy Manager
Cadishead Accountancy Services Limited, If you have any concerns as to how your data is processed you can contact Chris Farthing via email@example.com